Privacy Policy

This Privacy Policy discloses the privacy practices for the website (“the Site” or “the Website”) of Learn From The Best Test Prep, LLC (“The Best Test Prep,” “We,” or “Us”), thebesttestprep.com, that links to this policy. This policy does not apply to job applicants or personnel. Persons with disabilities may obtain this notice in alternative format by emailing info@thebesttestprep.com.

Your privacy is important to us and we are committed to protecting it. This Privacy Policy is designed to ensure that you are informed of how your personal information, also sometimes referred to as personal data, is used. By using the Site, you are consenting to The Best Test Prep collecting and processing your personal information in the United States in accordance with this Privacy Policy, as it may be amended from time to time. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE THIS SITE.

Children Under the Age of 13: No one under the age of 13 may provide any information to or post any information on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not (i) use or provide any information on the Website or on or through any of its features, (ii) create an account on the Site, (iii) make any purchases without your parent through the Site, (iv) use any of the interactive or public comment features of the Site, or (v) provide any information about yourself to us. If we learn we have collected or received personal information from a child under 13, we will delete that information.

NOTICE AT COLLECTION

The personal information we collect about you will depend upon how you (or, if you are a minor with consent of your parent / guardian, how you and your parent) interact with our Site and the information you (or, if you are a minor with consent of your parent / guardian, you and your parent collectively) voluntarily provide us. Personal information may be collected when you:

• Submit a form
• Create an account
• Register for an event
• Request information
• Post a comment
• Upload a video
• Purchase a product, service, or subscription
• Apply for admission
• Use our products, programs, advising, or services
• Have a phone, email, or other interaction with us
• Take a course
• Respond to communications
• Interact with The Best Test Prep on social media or in it’s communities
• Enter promotions
• Provide feedback

U.S. State Data Privacy Law Categories of Information We Collect from You & Purposes for Collection

Personal Identifiers: personal information is information that is linked or reasonably linkable to an identified or identifiable individual (also called personal identifiers), such as your name, postal address(es), email address(es), or telephone number(s). Personal information does not include data where the identity has been removed (anonymous data).

Personal identifiers are used for the following purposes:

• Communicate with You. To communicate with you by email, postal mail, telephone, and otherwise; to respond to inquiries and inform you about products or services that may be of interest to you from us.
• Deliver Services and Products. To deliver the products and services that you have requested; to manage your account and to provide you with customer service and support; to file reports for regulated products and to service contractual requirements; to manage our business and perform functions as otherwise described to you at the time of collection.
• Enhance Your Needs and Understand Progression. To monitor progress and performance in our products and services. To send surveys or questionnaires so that we can learn more about your needs and interests.
• Administer and Personalize Your Experience. We use your personal information to recommend products and services that might be of interest to you and personalize your experience; to perform data analytics alongside other data about you that we may collect outside the product or service we deliver to improve product effectiveness, learning experience, and quality.
• Support, Improve, and Develop. To perform research and analysis about your use of, or interest in, our products, services, or content, or products, services; to analyze performance, fix errors, and improve the usability and effectiveness of our products and services; to monitor and improve the services we provide.
• Participate in Social Media. To allow you access to the Site to post comments, upload content, or communicate with others. We collect your social media handle and basic account information when you interact with our services through social media. We use this information to improve the user experience and our services. To the extent permitted by law, we retain this information for as long as we maintain an account with the social media platform.
• Advertising and Promotions. We may use your personal information to inform you of special offers and new or existing services that we believe may be of interest to you; to provide you with information about The Best Test Prep’s products and services; to display content and advertising tailored to your interests on our Site; to verify your eligibility and deliver prizes in connection with contests, promotions, and sweepstakes.
• Comply with Legal Obligations. We may use your personal information: to comply with laws; to perform a contract we have entered into related to your access to our products or services; to enforce our terms and conditions; where it is needed in the public interest or for official purposes.
• Process Payment and Fraud Prevention. We use personal information to prevent and detect fraud and abuse to protect the integrity of our content and security of our customer’s data. We may use financial information or payment method to: process payment for any purchases, subscriptions, or sales made on our Site; protect against or identify possible fraudulent transactions and otherwise as needed to manage our business; protect, investigate, and deter against fraudulent, unauthorized, or illegal activity.
• Safety and Health. We may use personal information in case of emergency or an emergency related to your health, or to make appropriate alternative arrangements for you regarding your attendance or request for accommodation, OR as otherwise specifically described to you at the point of collection.

As an education and enablement service provider with consumers from middle school through professional school, we store this information to optimize your experience with us and assist you in achieving your lifetime and career goals. To the extent permitted by law, we retain this information indefinitely as an education provider to meet state regulations for regulated programs. For unregulated programs, we retain this information indefinitely to provide lifelong learners information of interest, until we receive a request that it be deleted.

Customer Records Information is information such as name, signature, Social Security number, physical characteristics or description, passport number, driver’s license or state identification card number, education, employment, employment history, bank account number, credit or debit card number, or other financial information. Our service providers collect your bank account number, credit card number, debit card number, or any other financial information you submit to process payments, fees, charges, billing, and collections so that we fulfill your purchase. We may use this information to respond to law enforcement requests and as required by applicable law, court orders, or governmental regulations.

Characteristics of protected classifications under California (Sensitive Information), Colorado (Sensitive Data), Connecticut (Sensitive Data), Utah (Sensitive Data), Virginia (Sensitive Data), or federal law are racial or ethnic origin, religion, sexual orientation, gender identity, gender expression, mental or physical health condition or diagnosis, citizenship or immigration status, or age. Additionally, in Colorado, Connecticut, and Utah sensitive data also includes genetic or biometric data for the purpose of uniquely identifying an individual, or personal data from a known child (and in Connecticut and Utah, additionally precise geolocation if processing to identify a specific individual). We do not request any other data in this category from you or from a known child. We do not share Sensitive Data with third parties.

Commercial information is records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. We may collect information about online activity data, products or services purchased or considered, or other purchasing or consuming histories or tendencies to provide you with information, products, or services that you request from us and to improve them. To the extent permitted by law, we retain this information indefinitely to provide lifelong learners information of interest and opportunities for development, until we receive a request that it be deleted.

Internet or other electronic network activity information is browsing history, search history, and information regarding a consumer’s interaction with an Internet website, application, or advertisement. We automatically collect information about your browsing history and your interaction with the content of our site or services to measure activity, determine the effectiveness of our services, and improve them. We retain this information indefinitely at a de-identified, aggregate level.

Sensory Data is audio, electronic, visual, thermal, olfactory, or similar information. We collect your audio or voice recordings if your program is recorded as part of the delivery of services or randomly when you telephone us for quality assurance and internal review. We retain program recordings for the benefit of other participants in the program, internal research, and quality assurance. We delete the quality assurance recordings after approximately 5 years. We delete program recordings after approximately 7 years.

Geolocation Data is precise location as may be determined by GPS or IP address. We do not collect the former, but may collect the latter.

Professional or Employment-related Information. We may collect professional or employment-related information, but not license numbers, to assess the offerings that may assist you in maintaining your professional certification and to report continuing education to the state oversight agency for the profession. To the extent permitted by law, we retain this information indefinitely to continue to service your continuing education needs.

Nonpublic Education Information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)). We collect information in education records (such as attendance, grades, performance, official exam scores, proctoring conditions, communications, usage, and completion data) that is voluntarily provided or performed on our Website. To the extent permitted by law, we retain this information as an education provider.

Inferences Drawn from Other Personal Information. We collect information from sources other than you to build a consumer preference profile and characteristics to determine how best to serve you over your lifetime, how you may achieve success when using our products, and how we may modify our offerings for the success of others. Some of this information is collected at a household level such as number of children or estimated household income. To the extent permitted by law, we retain this information indefinitely to provide lifelong learners information of interest and opportunities for development, until we receive a request that it be deleted.

Profiling Information. According to the Colorado Privacy Act, the Connecticut Data Protection Act, and the Virginia Consumer Data Protection Act, profiling information means any form of automated processing performed on personal data to evaluate, analyze, or predict personal aspects related to an identified or identifiable individual’s economic situation, health, personal preferences, interests, reliability, behavior, location, or movements. We may collect information from sources other than you to build a consumer profile of your preferences (to determine how best to serve you over your lifetime, how you may achieve success when using our products, and how we may modify our offerings for the success of others.) We do not profile as defined by the Colorado Privacy Act, the Connecticut Data Protection Act, and the Virginia Consumer Data Protection Act. Any details about consumer preferences, if compiled, is to understand your preferences for services we offer and not used for any automated decision making that would produce legal or similarly significant effects concerning you.

What We May Collect from Sources Other Than You

We may also obtain Personal Information about you from the sources below:

Third-Party Contractors: such as schools, employers, or other third parties who purchase or make an arrangement with us on your behalf for your use of The Best Test Prep products or services, or use of an affiliate’s services or benefits, or if an agent refers you to The Best Test Prep.

Third-Party Business Partners: such as joint marketing partners;

Third-Party Applications: such as blogs or chat rooms or social networks

State Regulatory Authority for the Profession: such as license exam pass data from the oversight agency for the profession;

Data Analytics Firms: such as market research or market intelligence firms, data augmentation, and data aggregators

Data from Automated Technology

We use various technologies to collect information from your computer and about your use of the Site.

Information collected automatically. We automatically collect information from your browser when you interact with our Site. This information includes, but is not limited to, your IP address, your browser type and language, access times, the content of any undeleted cookies that your browser previously accepted from us (see “Cookies” below), and the referring website address.

Cookies. When you visit our website, we use cookies to allow you to move quickly through our site, to allow you to take advantage of some of the Site’s password-protected features, and to collect information about your use of the Site. Cookies also benefit you by creating a more streamlined login process, among other things. As we enable further customization of the site, cookies will help in assuring that the information provided to you will be relevant to your needs.

A cookie is a string of information that is sent by a website and stored on your hard drive or temporarily in your computer’s memory. Cookies are small files and won’t pose any significant disk-space concerns. You can manage which cookies are set on your device using the cookie menu on this Site and on your Web browser, but doing so may materially affect the functionality of this Site and the information you can access through it. To learn more about cookies and browser functionality, search for “cookies” in the help function of your browser.

Other Technologies. Like many websites, we may use standard Internet technology, such as web beacons, site tags, clear GIFs, and other similar technologies, to collect and maintain information about your web-surfing activity when you are visiting this Site. We also may include web beacons or pixel tags in connection with some Site pages and HTML-formatted email messages to, among other things, compile aggregate statistics about Site usage and response rates. A pixel tag is an electronic image, often a single pixel that is ordinarily not visible to Site visitors and may be associated with cookies on the visitors’ hard drive. Pixel tags allow us to count users who have visited certain pages of the Site, to deliver branded services, and to help determine the effectiveness of promotional or advertising campaigns.

Do-Not-Track Practices. Some web browsers may transmit “do-not-track” signals to the website with which the user communicates. Because of differences in how web browsers incorporate and activate this feature, it is not always clear whether users intend for these signals to be transmitted, or whether they even are aware of them. Because there currently is no industry standard concerning what, if anything, websites should do when they receive such signals, The Best Test Prep currently does not take action in response to these signals. If and when a final standard is established and accepted, we will reassess how to respond to these signals.

Your Ability to Choose

If you prefer we do not send you marketing communications, simply submit your preference using the unsubscribe links within any marketing message to opt out or contact us at info@thebesttestprep.com.

To protect consumers’ personal information and to comply with U.S. state data privacy laws, we will use an authentication process to confirm your identity before we act on your request. You or your authorized agent may make an authenticated consumer request related to your personal information. If you use an authorized agent to submit a request on your behalf, we may require that you (1) provide the authorized agent written permission to do so and (2) provide us a copy of the authorization or a copy of a power of attorney. If we suspect fraudulent or malicious activity on or from the password-protected account, we may decline a request or request that you provide further authenticating information.

How to Contact Us:

Comments, queries, and requests relating to this Privacy Policy are welcomed and should be addressed as follows:

• By mail: The Best Test Prep, 2248 Broadway #1112, New York, NY 10024
• By email: info@thebesttestprep.com
  

If you send an inquiry via email, you must include information about any email address you used to create your account for us to research specific requests related to your data.

International Residents

The Website is intended primarily for U.S. residents and respects the data privacy rights of U.S. residents in accordance with U.S. law.

Transfer of Data Outside of Your Home Country

Your Personal Information may be stored, processed, and accessed in the U.S. or other countries where The Best Test Prep has partnerships. You consent to the transfer of your Personal Information outside your country, including to the United States.

User Submissions

We may provide sections on the Site where you can post information about yourself and others and communicate with others; upload content (e.g., pictures, videos, audio files, etc.); and post comments or reviews of content found on the Site. Such postings may appear on other websites or when searches are executed on the subject of your posting. Whenever you voluntarily disclose personal information on publicly viewable web pages, that information will be publicly available and can be collected and used by others. For example, if you post your email address, you may receive unsolicited messages. We cannot control who reads your posting or what other users may do with the information you voluntarily post, so we encourage you to exercise discretion and caution concerning your personal information. Once you have posted information, you may not be able to edit or delete such information.

Data Security

We have put in place appropriate security measures to prevent your personal information from being accidentally lost, destroyed, used or accessed in an unauthorized way, altered, or disclosed. Also, we limit access to your personal information to employees who have a legitimate need to know. They will only process your personal information on our instructions or as otherwise agreed and they are subject to a duty of confidentiality. However, as effective as these security measures are, no security system is impenetrable. We cannot guarantee the security of our systems, nor can we guarantee that the information you supply will not be intercepted while being transmitted to us over the Internet.

Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy any time and from time to time. We will notify you of changes by posting changes here, or by other appropriate means. Any changes to the Privacy Policy will become effective when the updated policy is posted on the Site. Your use of the Site or purchase of products or services through it, or your provision of information to us, following such changes indicates your acceptance of the revised Privacy Policy. Therefore, it is important that you read this page regularly to ensure you are familiar with the most updated Agreement.

How to Contact Us

Comments, queries, and requests relating to this Privacy Policy are welcomed and should be addressed as follows:

• By mail: 2248 Broadway, #1112, New York, NY, 10024
• By email: info@thebesttestprep.com

If you choose to use regular mail or email and your comment is specific to your data, please help us locate your data by including information about any email address you used to create an account.

Other Privacy Rights for California Residents:

California Shine the Light Law: While we do not provide your personal information to third parties for their use in marketing other than those that have partnered with us to provide marketing services to our own clients and potential clients, under California law, California residents have the right to opt out of such use of your Personal Information if it occurred. California residents are entitled once a year, free of charge, to request and obtain certain information regarding our disclosure, if any, of certain categories of personal information to third parties for their direct marketing purposes in the preceding calendar year. To obtain this information, please send an email to info@thebesttestprep.com with the phrase “California Privacy Request” in the subject line and in the body of your message.

Notice of Financial Incentive The Best Test Prep does not offer a financial incentive or price or service difference as defined by Civil Code section 1798.125.

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